top of page

PRIVACY POLICY

​

1. Introduction At Al Samha, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

2. Information We Collect We collect the following types of personal information when you interact with our website:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, payment details, and other details required to process your orders.

  • Usage Information: Information about how you use our website, such as browsing behavior, products viewed, and pages visited. We collect this information through cookies and similar technologies.

  • Account Information: If you create an account, we collect the data you provide, including your username, password, and order history.

3. How We Use Your Information We use the information we collect for the following purposes:

  • Order Processing: To process your orders, deliver products, and provide customer support.

  • Communication: To send order updates, promotions, newsletters, and other communications relevant to your purchases or interests (with your consent).

  • Improvement of Services: To analyze how visitors use our website, enhance our content, and improve the overall user experience.

  • Marketing: To send personalized offers and advertisements based on your preferences (you can opt-out at any time).

4. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us run our business, such as:

  • Payment Processors: To process payments and prevent fraud.

  • Shipping Partners: To fulfill orders and deliver products.

  • Marketing Services: To help us send marketing materials (you can opt-out anytime).

We ensure that these third parties comply with data protection laws and use your information solely for the purposes we specify.

5. Cookies and Tracking Technologies We use cookies and similar technologies to improve your experience on our website. Cookies are small text files placed on your device to help us remember your preferences, track website performance, and personalize your shopping experience.

  • You can choose to disable cookies in your browser settings, but this may affect some website functionality.

6. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Your Rights You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can update or correct your information if it is inaccurate.

  • Deletion: You may request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).

  • Opt-Out: You can unsubscribe from marketing communications or choose not to share certain information with us.

To exercise any of these rights, please contact us at [Your Contact Information].

8. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Once it's no longer needed, we will delete or anonymize your data.

9. International Transfers If you are located outside of [Your Country/Region], your personal information may be transferred to and processed in [Your Country/Region], where data protection laws may differ. By using our website, you consent to this transfer.

10. Children’s Privacy Our website is not intended for use by children under the age of [13/16]. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to remove it.

11. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the updated date will be noted at the top. We encourage you to review this policy periodically for any updates.

12. Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: info@samhaboutique.com

bottom of page